Returns & Exchanges

At Smith and Quinn, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply initiate your request through our portal to receive a prepaid shipping label for a seamless exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.